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There are no openings at this time for Communications Specialist/911 Dispatcher
For your future reference only: $2,103.00 – 2,833.00 per month DEPARTMENT: Sheriff’s Office GENERAL STATEMENT OF DUTIES: Please refer to the attached job description. APPLICATION PROCEDURE: Coos County application and resume REQUIRED.A $27.00 testing fee is required when invited to testing
Apply to: Coos County Human Resources Department CLOSING DATE: October 31, 2003 5:00 PM EOENOTE: Under provision of the Immigration Reform and Control Act of 1986,Coos County requires that any person hired or rehired to provide evidence of identity and eligibility for employment. ====================================================== Coos County Human Resources Department, Courthouse, 250 N. Baxter, Coquille, OR 97423. POSTED TO ESTABLISH A CURRENT ELIGIBILITY LIST 1. Classification Title: Communications Specialist2. Working Title: 911 Dispatcher3. Department: Coos County Sheriff’s Office4. Position is: Full Time5. The purpose of this position: To work full time as aCommunications Specialist at the Sheriff’s Office. 6. Essential functions of position: Answer and process telephone request for service and information. Operate radio equipment Dispatch Emergency Services (Police, Fire, Ambulance, etc.) Operation of computers and entry of data into computer systems as information is received. Enter or remove information into or from the Law Enforcement Data System and NCIC. 7. Minor duties assigned to position: Files and / or distribute reports or information as needed. Takes telephone messages and transfers calls to appropriate person. Handle numerous human relations problems and situations. 8. Working conditions of position: Extensive use of telephone headsets. Sitting at workstation for long periods of time. Extensive working of computers and system Extensive talking on communication software radios. Repetitive typing on computer keyboard Working in confined space Shift rotation assigned. (days, swings, graveyard) 9. Required special skills, licenses, certificates, etc.: Prior Emergency Services Dispatch experience preferred, not required. High School Diploma or GED equivalent. Typing skills on computers minimum 55 words per minute preferred. 10. Driving a motor vehicle is not a requirement of this position.11. Equipment, tools, machines used in performance of duties: Computers using AS/400 and Windows environment ; Xerox copiers; Fax machines; Telephone equipment; Dictaphone recording equipment; Motorola radio equipment COOS COUNTY SHERIFF'S OFFICE / COMMUNICATIONS SPECIALISTJOB DESCRIPTION GENERAL STATEMENT OF DUTIES Performs communication, clerical and records keeping duties required in the operation of the Sheriff’s Office 911 Communications center. SUPERVISION RECEIVED The position works under the general supervision of a Communications Supervisor. SUPERVISION EXERCISED Supervision is not a responsibility of positions in this classification although an incumbent is expected to assist in the training and orientation of new employees and volunteers, who perform a wide spectrum of duties. EXAMPLES OF WORK Persons working as Communications Specialist, will perform any or all of the duties which include but are not limited to the following: 1 Receives and communicates emergency and non-emergency radio traffic for mobile units, local stations and contracted agencies, dispatching the necessary agencies and resources to calls for service. 2. Receives and processes telephone calls, including 911 calls, transferring calls for Sheriff’s Office and contracting agencies and dispatching radio calls to required personnel when appropriate. 3. Receives 911 emergency calls for numerous agencies, including medical emergency calls; ensures proper police, fire or medical agency is dispatched in a timely manner. 4. Follows Emergency Medical dispatching requirements, ensuring emergency medical information is given properly until medical aid arrives at the scene 5. Process and complete required computer aided dispatch entries; printing and disseminating printed records as requested or required. 6. Monitors emergency and fire alarms for several Coos County and Courthouse agencies. 7. Conducts LEDS/NCIC inquiries; printing and disseminating records as requested or required. 8. Enters and maintains current computer data, issuing incident/file numbers as requested or required. 9. Processes and file warrants and other information that requires filing and dissemination to other agencies or offices as requested or needed. 10. Operates a variety of office machines not requiring extensive previous training including computers, keyboards and attached equipment, copy machine, adding machine, and related equipment. 11. Maintains routine records pertinent to departmental operations; completes forms and related paper work. 12. Distributes documents, paperwork and other items as requested or required. 13. Performs other task as needed or required. KNOWLEDGE, SKILLS , ABILITY AND CONDITIONS Knowledge of: Considerable knowledge of office practices, procedures and of business English and spelling; command structures within an organization. Skill and ability to: Work closely with others in a 911 Communication Center; operate telephones, radio equipment, multi-task computers and office equipment; multi-task typing, talking, listening and knowing locations of several field personnel; work various rotating shifts; establish and maintain harmonious working relationships with other employees and the public. Ability to: Clearly speak, write and effectively convey information; understand and follow complex oral and written directives; adjust to priority changes and remain calm during confrontational situations; use initiative and judgment in carrying out duties and responsibilities; establish and maintain records and reports; work in an office environment; sit at communications desk for long periods of time. EXPERIENCE, TRAINING AND QUALIFICATIONS Graduation from a senior high school or GED equivalent; supplemental courses in typing; with previous skills in dispatching preferred.
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